InMotion Hosting

by Mike Zentz on March 26, 2014

Dear Readers,

This website for its entire existence has been hosted by InMotion Hosting. Why am I telling you this? Because they rock!

Before I even dig into the features they offer I want to highlight their customer service. Are there cheaper web hosts? Of course. Are there web hosts that offer more features? Actually I doubt there are many. But, most importantly, are there web hosts that offer better customer service? Nope, absolutely not.

I have contacted InMotion Hosting technical support several times over the last three years and everytime has been an extremely pleasant experience. Their phone staff are incredibly friendly and knowledgeable. If they don’t know the answer to your question they look into it.

One day a few years ago I went to access my website and for some reason it was unreachable. Concerned about my website I called InMotion. A gentleman who’s name I can’t for the life of me remember looked into it and saw that their MySQL database was down on my server. He reset it and within 5 minutes my website was back up and running. I’ve never, in three years, run into this problem again.

Two days ago I accessed my website’s WordPress admin page and found that it was locked. Why? A botnet consisting of 90k compromised machines had been attempting to brute force crack into thousands of WordPress websites across the internet. I was extremely worried at this point. So I contacted InMotion via their livechat service. The agent who responded, Alicia H, told me that their automated system had locked my WordPress account admin in order to prevent anymore brute force attempts. Further she told me my admin account would be available within 30 minutes.

I asked, preparing for the worst, if InMotion had backups of my site that could be restored in the event my site was compromised. Yes, yes they did and if necessary they would restore it for me. Brilliant.

That is the level of customer service you can expect from InMotion Hosting.

Now lets move on to their features and pricing. They offer MySQL databases, email servers, 24/7 support, website management via cpanel, data backups, e-commerce backend servers, parked domains, and sub-domains. All of this can be accessed at the entry level price of $5.99 a month.

That’s competitive.

I do not work for InMotion Hosting and have received no perks for this review. There are no referral links in this article. If you want a great web host consider InMotion Hosting. If you want more information feel free to contact me via my contact form or on any social media.

Cheers,
Mike Zentz

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